Helping a well-known retail bank to consolidate its e-learning and e-trading platforms
A well-known retail bank had grown substantially through a vigorous programme of mergers and acquisitions. The banks that formed the new group had disparate banking and e-commerce systems, across a wide variety of technical platforms.
The client wanted to consolidate its e-commerce strategy, create a common e-trading platform for all of the trading entities and to have a unified entry point into its business for all transactional activities.
Approach
Phase 1 was to merge the various e-technical platforms into one unified system. Once this was achieved, phase 2 would see the creation of a new ‘look and feel’ for the new transactional site, while at the same time enhancing/updating the underlying technology to better manage important issues such as risk and security. This required significant planning and co-ordination among the client’s key stakeholders.
Process
Quanta was able to help the client map out the current and future ‘skills gap’ to enable a structured hiring programme to be devised. Teams were created with very specific objectives; and each team’s key skills were identified – skills that were required for the project to be successfully implemented. These teams would require project managers, systems architects, business analysts and systems engineers with C# and .NET experience. A forward-load program was produced so that research could be undertaken to locate consultants with the required skills. Quanta then either hired the personnel to undertake the tasks or maintained an ‘open contact’ with contractors if there were some weeks/months to go before the project needed their specific skills.
Outcome
Quanta was able to assist the client in identifying key skills that were critical to the success of the project. Operating a forward-load plan ensured that delays were not incurred by the lack of available skills and that development schedules were adhered to. In addition, greater utilisation of current personnel became possible – creating significant cost savings to the project’s budget.
