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Do too many recruitment companies waste their customers’ time?
Time is precious – yet leading recruitment company Quanta believes that many recruitment companies unnecessarily waste the time of their own customers.
10 February 2008 · United Kingdom
There’s no doubting that recruitment is difficult, however you go about it. How many times has your organisation recruited someone who initially seemed to be suitable – but, in the fullness of time (or, in some cases, just a few days), turned out to be a terrible mistake?
We can all make mistakes when recruiting people, but recruitment and resourcing company Quanta believes that many recruitment agencies are making things harder for their customers – and even wasting customers’ time.
“Lots of organisations have given us the same feedback,“ says Quanta’s managing director, Stephen Trigg. “They say that most recruitment companies just aren’t being thorough enough when they are selecting candidates. As a result, they have to interview too many people – most of whom aren’t even suitable for the job.”
Quanta believes that recruitment is all about timely problem-solving. “In a fantasy world,“ says Trigg, “a company would only interview one candidate, who would be ideal. And, that candidate would be sourced within hours of the initial enquiry. In the real world, that’s pretty much impossible – but recruitment companies should be aiming to shortlist a smaller number of better candidates, rather than sending over too many people who just aren’t up to the job.”
The problem, believes Quanta, is worse with those recruitment companies who operate a ‘numbers game’ and don’t have the time, resources or processes to be more thorough.
“The risk,“ concludes Trigg, “is that some recruitment companies are offering little value over and above what people can get from a job board. If recruitment companies don’t offer greater value, then they may find themselves marginalised.”