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What are the most in-demand ICT skills for 2020?

Alex McCrudden our consultant managing the role
Posted by  Alex McCrudden
Published on 9 December 2019

The ICT industry is one of the fastest-growing industries in the UK and it is at the heart of our economy. Over 733,000 people are employed in the sector, yet there remains a shortage of skilled ICT engineers. The good news is that ICT professionals are in a very strong position as this shortage is causing companies to compete against each other in a bid to attract the skilled workers. So how can you take advantage of the digital skills gap and showcase yourself as an attractive hire?

The digital skills gap

In the UK there are around 600,000 unfilled ICT jobs, costing our economy £63 billion each year due to the price of recruitment and hiring of temporary workers. Employers are finding it increasingly difficult to fill ICT roles - in 2019 US ICT companies have seen their average time to hire reaching 66 days. This impacts the decision-making process both at the organisational level and the individual level; tech companies need to think about expanding their talent pool and up-skilling their employees, while employees need to keep their experience relevant and ensure they’re not falling behind in the ever-changing digital landscape. Every year new software is updated and developed, and new challenges present themselves to organisations across all sectors. With that in mind, here are four areas that every ICT professionals should explore in 2020:

Cyber security

53% of businesses have increased their spend on cyber security due to Brexit and individuals too are becoming more diligent in protecting themselves against cybercrime. In response to this demand, the government are investing £1.9 billion through the National Cyber Security Strategy which is creating more cyber-security roles, like security engineer jobs. It’s estimated that by 2022 there will be 100,000 unfilled cyber security jobs in the UK, making this a promising area within ICT to gain experience in.


Artificial intelligence (AI) has been a hotly discussed topic for some time now and in the last two years the demand for AI talent has increased by 100%. Since the technology has become more widespread, Gartner predicts that by 2022 it will have generated £3 billion for businesses, and advances in AI would be more rapid if it weren’t for the shortage of skilled AI engineers. This highly profitable technology is creating job opportunity in all industries, from healthcare to entertainment, meaning that the career options are very diverse.


Blockchain – the technology that allowed Bitcoin to become the success that it now is – is transitioning from cryptocurrencies to enterprise applications and this shift caused a 26% increase in demand for blockchain engineers in 2019. The widespread application of Blockchain is a result of companies identifying the benefits of the software, such as decentralisation, security and transparency. We expect the demand for candidates who are skilled in Blockchain to skyrocket in 2020 as more and more projects require ICT professionals who have experience using the technology.

Cloud/ Amazon Web Services (AWS)

In 2019, 14.2% of ICT job advertisements listed Amazon Web Services (AWS) as a required skill. Knowledge of this cloud service is so highly sought after because it is the most broadly adopted cloud platform globally. And, according to Logic Monitor, in 2020 83% of enterprise workloads will have been relocated to the cloud. ICT industry experts forecast that companies will begin creating their own cloud services in order to reduce their costs but more importantly to ensure their data is sufficiently protected. As this happens the demand for employees who are trained in cloud services - such as AWS - will surge, making it a highly valuable skill to have in 2020.

Find your next ICT job with Quanta

ICT is where Quanta’s recruitment story began and continues to be integral to our growth. Since our advent in 1992, our specialist ICT consultants have helped candidates find their next job in a wide range of industries, in both permanent and temporary roles. Browse our latest ICT jobs, or if you’d like to hear how Quanta can support you with your next career move contact us.

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