Single stage skype video interviews will happen in April.
Technical Support duties will include:
- Application support and application maintenance, resolving 2nd and 3rd line technical issues from end users in various locations.
- Work on a ticket-based support system.
- Provide expertise on applications to 1st level support persons.
- Help improve business by proposing, evaluating and bringing in new applications and tools.
- Assist with database structural changes (SQL).
- Attend operational and other meetings related to application support.
- Any other duties as required.
- 3 years of experience supporting technical environments (application support, service desk, technical support etc)
- Experience with the Windows environment.
- Knowledge of SQL Server, Linux, O365, Sharepoint & Sharepoint Online, PowerShell, Azure, .Net applications (at least two of these).
- Familiarity with SQL reporting services.
- Familiarity with ITIL processes and certification is a plus!
- Excellent English language skills
- Ability to work and live in Europe, working as a local freelancer (autonomo).
The candidate must have the rights to work in the location stated in the job advert.
Please note, Quanta Consultancy Services does not sponsor Visa applications.
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