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Deployment Manager

  1. Yorkshire
Leeds
  1. Permanent
Competitive
  1. CAPEX Projects
12-04-2024
32057
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Deployment Manager – Pharmaceuticals – Leeds

As a pioneering medical technology company, our client has harnessed the passion and expertise of its founding surgeons, engineers, and scientists to create a range of cutting-edge hardware and software products.

Our client’s mission is to develop groundbreaking technology that facilitates accessible surgical excellence worldwide, with a strong emphasis on humanity, communication, and exceptional care and they are looking for a Deployment Manager to join their team in England.


Responsibilities
  • Managing all existing accounts across the assigned locations, providing face-to-face support and training.
  • Generating interest in upselling to current and new Trusts across the region through showcasing our products.
  • Plan and execute pre-sale and post-sales activities as well as providing on-going sales support.
  • Liaising with key personnel within Trusts to follow up on procurement queries and outstanding documentation.
  • Proactively monitor customers usage, identifying and resolving any barriers that may be restricting the use of any of the clients’ products or services.
  • Ensuring robust procedures are being followed for business support activities.
  • Provide assistance to users and liaise with other teams to ensure any technical issues with the products are addressed.
  • Supporting the Head of Commercial, the Deployment Manager Lead and Sales Lead with national and international business functions, arranging meetings, training, and chasing documentation from prospective clients.

Requirements
  • Bachelor’s or Master’s Degree in a life science/healthcare or business-related subject, or equivalent experience.
  • Full UK driver’s license with own transport.
  • IT literacy with good knowledge of Microsoft Suite Applications.
  • Previous experience working within a clinical setting.
  • Previous success in a sales or account manager role.
  • Software deployment and training experience
  • Understanding of DTAC, DPIA, data protection, and GDPR regulations
  • Excellent problem solving and troubleshooting skills.
  • Strong written and verbal communication.
  • Willing to work flexibly to meet customer’s needs where necessary.
  • Comfortable working in high-pressured environments and witnessing live medical procedures.

If this role is of interest to you, please apply now!

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