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Infrastructure Support

  1. Home Counties
  1. Permanent
£35000 - £40000 per annum
  1. NGO / Not for Profit
Date Posted09 Jan 2020

This vacancy has now expired

Brand new Infrastructure Support role based in Buckinghamshire. This role is all about the hands-on implementation and support of the client's IT infrastructure and technology services which are pivotal in supporting business operations.

2 stage interviews will be happening within the next two weeks and the selected candidate can onboard in February. That's a really quick and positive permanent recruitment process! If selected, you'll join an organisation that has a major influence in its chosen field and one whose values include (amongst others) an excellent work/life balance, great team culture and a rewarding work environment. Throw in the Chiltern location and this really is an excellent opportunity.

As an Infrastructure and IT support person you will:

  • Maintain agreed service levels for IT infrastructure and support the IT team in solution design and delivery in support of business projects and technology initiatives.
  • Ensure that IT and telephony systems are available to agreed service levels, minimising unscheduled downtime
  • Provide an escalation point for other team members across a broad range of technologies and assist with support issues as required
  • Ensure all IT infrastructure and technology solutions are robust, fit for purpose and fully documented
  • Ensure IT improvement initiatives are delivered to the business within the required timescales, to the agreed quality and availability, and in line with the technology roadmap
  • Provide technical expertise in support of project delivery across a range of business and IT-led initiatives
  • Monitor for internal and external information security threats, keep systems protected and up to date and escalate risks to senior management as and when required.
We want you to have:

  • Relevant IT and infrastructure support background for at least 3/4 years.
  • IT certifications (MCP or similar)
  • Microsoft tech experience (Ad, O365, Windows Server, SQL Server)
  • Network experience (cisco tech, switches, routers, firewalls)
  • Veeam Backup, VMware
  • Public cloud familiarity
  • VoiP and telephony experience
  • Understanding of ITIL

The role comes with a good benefits package including private healthcare, group pension, dental cover and more. If you’re interested and can work in the Princes Risborough area please apply now and contact Quanta.

The candidate must have the rights to work in the location stated in the job advert.

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