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How can I become a successful network technician?

Alex McCrudden our consultant managing the role
Posted by  Alex McCrudden
Published on 17 September 2020
The role of a network technician is critical within any business setting that uses computer networks. They’re responsible for overseeing and managing the networking system within an organisation, making it an increasingly-in demand role in today’s computer-driven society. As the ICT sector is one of the fastest-growing industries in the UK, and lockdown has made many businesses increasingly reliant on digital networks, we can expect to see the role of a network technician become even more important in the future. Here’s what you need to know about succeeding in this field:

What does a network technician do?

Network technicians have a broad range of responsibilities, all of which come under the ICT category of computer and network systems. In essence, a network technician installs, maintains, fixes and upgrades computer and network equipment and systems. For computer network technicians, this includes maintaining and supervising the use of LANs, WANs, and data centre infrastructure, as well as the internet, intranets and extranets of organisations. It’s a highly technical role that requires a deep understanding of hardware and software, computer networks and connectivity, with network technicians doing everything from installing new systems to protecting against cyber-attacks and providing support to users. Some network technicians have specialist knowledge in specific network environments, such as Cisco.

How can you become a network technician?

A bachelor’s degree in information systems or computer science can be beneficial to get started in this career, as can qualifications in network engineering, electronic engineering and network security. You can also do a college course to help get a network technician job, including a Level 4 Certificate in Networking and Architecture, Level 4 Diploma in Network Security or Level 4 Certificate in Network Services. Another route to the market is via an apprenticeship, such as a network engineer higher apprenticeship or degree apprenticeship in digital and technology solutions. 


In addition to skills in hardware, software and computer operating systems, network technicians should have a keen eye for detail, analytical thinking skills, a logical approach to problem solving and the ability to work well under pressure. Communication skills are also key, as technicians must be able to clearly convey instructions and suggestions to users and colleagues.

How can you progress in this career?

Like many ICT roles, hands-on experience is essential. Relevant network environment experience can help you to progress within this industry, along with specific network certifications and accreditations. On-the-job training is usually a big factor in developing within as a network technician.


One of the clear progression pathways within this career is from network technician to network engineer. To do this, technicians should complete on-the-job industry-recognised training and certification, such as the Cisco Certified Network Associate certification or CompTIA Network+. 


With experience and ongoing training, network technicians could also progress into network management, IT project management or information security. 

Find your next ICT job with Quanta

Whether you’re looking for a network technician job or another role within ICT, Quanta can help you find your next career opportunity. ICT is where our recruitment story began, which means we have a wealth of experience recruiting in this field. If you’re looking for a permanent or contract role in the UK or internationally, we’d love to help. View our latest ICT vacancies or send us your CV so we can get started.

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